FAQs

  • SOMETHING TO NOTE - I am currently working on a completely separate page for pricing that will include much more information than below. This is a good summary of my pricing method, but I will be sharing more information upfront to avoid any possible concerns one might have. Feel free to message me with any questions you have as this page is being developed!

    The three factors that impact the cost of my services are traveling distance (this is a mobile service), time of the fitting, and the time it takes to the complete the alteration. I calculate price totals based on an hourly rate that differs based on the complexity of the alterations (bridal wear is obviously going to cost more than athleisure clothes).

    One might be deterred by the added cost of travel and fitting time on top of the alterations themselves, but let me clarify something first: in my own and clients’ experience with brick-and-mortar alteration shops, I have found that I am commonly able to price match or even charge lower for my mobile services. This isn't a guarantee, but it's the general pattern.

    When I share cost estimates, I give price ranges instead of fixed numbers because each piece of clothing is different and may pose a unique ease or difficulty, possibly causing less or more time needed for the alteration. I never want to risk underselling or overcharging my services because I greatly value fairness in pricing for my clients and myself.

    If you have any further questions on this topic or budget concerns, send me a message!

  • Yes, I most certainly can do same or next day alterations! We all get caught up in life and need a job finished ASAP here and there, clothing alterations being no exception.

    For requests with a less than 36 hour time window, there is an added rush fee of $50 to the total. For same day, it’s $75.

    A rush fee is to justify putting aside other current jobs in order to prioritize the rushed job. Often I work longer day hours to complete these kinds of jobs.

  • Yes, I do travel outside of Norfolk!

  • My base turnaround is typically between one to two weeks, but this could be subject to change depending on my schedule at the time.

    Before or during our fitting, we would discuss when you’d need your items back in case you need them back sooner or don’t have a strict date.

Safety & Privacy

I hold safety and privacy to a very high standard for myself and my clients. These are a few points I follow to maintain that standard:

  • Client information that is shared for communication and appointments (name, number, address) is NEVER shared with anyone outside of myself.

  • I always remain respectful and professional during communication and appointments, and I ask the same of all my clients.

  • I hold the right to refuse service and/or leave the premises of the appointment if I begin to feel uncomfortable or unsafe AT ANY TIME.

If you have any concerns about this, please don’t hesitate to message me with your questions!